Shipping Policy
1. Shipping Rates and Methods:
- We offer the following shipping methods:
- Standard Shipping: ₹50 (3-7 business days)
- Express Shipping: ₹100 (2-3 business days)
- Free shipping on orders over ₹5000.
2. Shipping Destinations:
- We ship to addresses within India.
- We do not currently ship to international destinations.
3. Order Processing Time:
- Orders are processed within 1-2 business days (excluding weekends and holidays).
- During busy seasons, processing times may be longer.
4. Tracking Orders:
- Once your order has shipped, you will receive a shipping confirmation email with tracking information.
- You can track your order using the provided tracking number on our website.
5. Shipping Carriers:
- We primarily use India Post and Blue Dart for shipping.
6. Delivery Estimates:
- Standard Shipping: 3-7 business days
- Express Shipping: 2-3 business days
- Delivery times are estimates and may vary.
7. Shipping Restrictions:
- We do not ship to P.O. boxes.
- Certain products may have restrictions on shipping to specific locations.
- Prohibited items include hazardous materials and items requiring refrigeration.
8. Shipping Confirmation and Order Tracking:
- You will receive a shipping confirmation email with tracking information once your order has shipped.
- You can track your order using the provided tracking number on our website.
9. Lost, Stolen, or Damaged Packages:
- In the event that your package is lost, stolen, or damaged during shipping, please contact us immediately.
- We will work with the shipping carrier to resolve the issue and, if necessary, file a claim.
- Please note that we are not responsible for lost or stolen packages after delivery.
10. Return to Sender Packages: - If a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you to confirm the shipping address. - Additional shipping charges may apply for reshipping returned packages.
11. Local Pickup: - Local pickup is available at our store location during regular business hours. - Our store address is D-1, Poonam Appartment, Shiv Sagar Estate,, Annie Besant Road, WORLI, Mumbai, Maharashtra 400018. Please bring a valid ID and your order confirmation email when picking up your order.
12. Shipping Policy Updates: - Our shipping policy is subject to change at any time without notice. - Any updates to the shipping policy will be posted on this page.